UWP-Ep053-Deb_BrownI think we all know that people do business with people they know, like and trust. The KLT factor so many talk about – and it’s important.

But who’s talking about how to keep the clients you have and turn them into raving fans that can’t wait to tell their friends about you.

Well, Deb Brown does. In fact, she’s made it her business to help small service based businesses get more referrals & more repeat business, which leads to more revenue, all by building relationships through meaningful gifts.

She’s the founder of Touch Your Clients Heart and loves coming up with ways to surprise clients and make them feel special. You’ll love her outside the box ideas to stay connected with your clients.

A taste of what we get into
  • How to surprise & delight your clients and keep them coming back for more
  • Surprisingly inexpensive out-of-the-box ideas for gifts that your clients will adore
  • Simple ways to cultivate long term relationships that lead to repeat business & referrals

Listen to this podcast

Links & resources from this interview

How to Wow Your Clients free download

Erin Condren for great gift ideas

Etsy for even more fabulous gift ideas

Quote her:

The key to client retention & word of mouth referrals is nurturing biz relationships

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About Deb

Deb Brown is the founder of Touch Your Client’s Heart.

She believes the key to client retention and word of mouth referrals is nurturing business relationships.

Deb speaks, teaches and consults on how to build business relationships for more revenues.

She helps small service-based businesses build their relationships through meaningful gifts and small-scale mailings.

Deb takes great joy in making people feel special. She understands how to reach people in a very personalized way.

Connect with Deb:

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